We are currently experiencing an outage. We're aware of the problem and are working to fix it.
Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.
FedEx Shipping Error: "ERROR: [1000] Authentication Failed."   [Click here for latest info]

Error: Not Acceptable - Client browser does not accept the MIME type of the requested page.

This error could mean you have the wrong domain specified for the ssDomain setting in the Zendesk app. In Zendesk, go to Admin - Manage Apps - Click the Gear icon and Change Settings. Enter the correct domain in the form of [your domain].supportsync.com, replacing [your domain] with your specified sub domain. 

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