We are currently experiencing an outage. We're aware of the problem and are working to fix it.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.

ERROR: [868] Service is not allowed.

Creating a Prepaid Label using the FedEx Express Saver service results in error: 

“ERROR: [868] Service is not allowed.”

According to FedEx Support, this is because the service is not allowed for Return shipments. To fix this error, a different service must be chosen for the Prepaid Label such as FedEx Ground or FedEx 2 Day.

 

 

Have more questions? Submit a request

Comments