To support your products effectively, you need more than just ticketing software. SupportSync brings all your team members together so you can provide the best service possible to your customers.
Always have a clear picture of your customers' service history, including cases, returns, and parts requests. Our customer portal makes it easy for your customers to contact you and get status updates. We also offer a full-featured returns app for the Zendesk CRM platform.
Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing.
Integrated shipping tools allow you to print labels and packing slips from your Endicia (USPS), UPS, or FedEx accounts, create and send prepaid labels, print labels for single shipments, or run a batch process for multiple shipments without ever leaving the SupportSync application.