We are currently experiencing an outage. We're aware of the problem and are working to fix it.Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.UPS Shipping: Action Required for your Account. UPS Now Requires OAuth 2: [See Latest UPS Setup Instructions]
FedEx Shipping Error: "ERROR: [1000] Authentication Failed." [Click here for latest info]
SupportSync has added support for OAuth 2.0 to UPS Shipping.
UPS has implemented an OAuth 2.0 security model for all APIs to enhance security, reduce fraud and provide enhanced API capabilities. This change impacts your current UPS integration and requires you to make updates to your existing account.
How will this impact my UPS integration?
• You will need to obtain OAuth credentials or a "Token" by going to Admin - Return Centers and Setting up your carrier accounts in SupportSync.
We have created an article to help you through the simple process:
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