We are currently experiencing an outage. We're aware of the problem and are working to fix it.
Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.
UPS Shipping: Action Required for your Account. UPS Now Requires OAuth 2: [See Latest UPS Setup Instructions]
FedEx Shipping Error: "ERROR: [1000] Authentication Failed."   [Click here for latest info]

Zebra Barcode Error on FedEx Air Waybill

If the Zebra printer is printing "Invalid - C" instead of a barcode, see this article from Zebra: 

 

Getting INVALID-C Instead of Barcodes

 

We have had success on our Zebra ZP 450 by using Windows to enter the following command: 

 

^XA^CVN^JUS^XZ ! U1 do "device.reset" "" <CR>

 

That can be done by:

1. Going to Control Panel - Devices and Printers

2. Right Click the Label Printer and select "Printer Preferences."

3. Enter and send the command under Tools as shown:

2022-11-04.png

4. Click Send.

 

*If the problem reoccurs, see the article about creating an "AUTOEXEC" file on the printer with the following command:

^XA ^DFE:AUTOEXEC.ZPL^FS ^CVN ^XZ

 

 

 

Have more questions? Submit a request

Comments