We are currently experiencing an outage. We're aware of the problem and are working to fix it.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.

How do I setup a custom email address for notifications?

"An SPF record is a type of Domain Name Service (DNS) record that identifies which mail servers are permitted to send email on behalf of your domain."

To setup your own email address as the FROM address that email notifications are sent from, you should add an SPF record so that your emails are accepted by all servers. Follow these steps:

1. Setup a SPF record in your DNS that allows our server to send email on your behalf. You must add our server's IP as in this example: 

v=spf1 ip4: 

2. Now you can change the notification email address under: Admin / Brands / [your brand] / Application Settings / Email address for Notification

 After this, notification emails should look as though they are coming from your company's email server.

Have more questions? Submit a request