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Recent Service Interruption on 2/4/2025: We are currently functioning normally.

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Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.
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Error: Not Acceptable - Client browser does not accept the MIME type of the requested page.

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Jeff Kolyer
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This error could mean you have the wrong domain specified for the ssDomain setting in the Zendesk app. In Zendesk, go to Admin - Manage Apps - Click the Gear icon and Change Settings. Enter the correct domain in the form of [your domain].supportsync.com, replacing [your domain] with your specified sub domain. 

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