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Error: SupportSync requires Full Name

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Jeff Kolyer
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This error is occurs because the Zendesk ticket's requester is only one (1) word. 

Ticket-bad-b.png

 

SupportSync requires that the name of the requester in Zendesk be two (2) words:

Ticket-bad.png

 

To fix, change the Zendesk ticket's end-user name to two (2) words and refresh. 

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