*This article applies to the printer client software used before 4/1/2020.*
1. You will need to install the WebClientPrint program to print labels to a label printer.
Use VERSION 2 of the software available here:
https://neodynamic.com/downloads/wcpp/wcpp2.aspx
2. Error: "US Letter Not Supported" on Mac with Dymo Label Printer 4XL or LabelRange LP620
Try these instructions to setup the printer for valid label sizes:
https://helpx.adobe.com/acrobat/using/using-pdf-printer.html#create_and_use_a_custom_page_size
Download the PDF Adobe Acrobat free version and use it to set up a custom paper size.
3. In order to print labels and open PDF docs, you will need to disable the POPUP BLOCKER for the browser.
Instructions for Chrome:
https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en
Instructions for Firefox:
4. Ignore this message:
For Chrome, try the registry entry:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\URLWhiteList
Value Name: 986
Value Type: REG_SZ
Value: webclientprint://*
5. If the printer setup HANGS on Loading printers as so:
Click the Refresh button (highlighted in Red in the image above) again. The list of printers should be shown.
6. Message: "This site is trying to open..." always pops up when printing in Microsoft Edge.
For Microsoft Edge, add the following registry entry:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge
Value Name: ExternalProtocolDialogShowAlwaysOpenCheckbox
Value Type: REG_DWORD
Value: 1
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