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Generating Customs Docs / Commercial Invoice

You can generate Customs Docs / Commercial Invoices and send Electronic Docs when using the following carriers: 

UPS Standard, UPS Worldwide Saver, UPS Worldwide Express, FedEx Intl Economy, FedEx Intl Priority, FedEx Economy, FedEx Next Day.

*USPS Intl labels via Endicia always have customs info included on the label. So, the following does not apply to USPS.

To enable Customs Docs:

1. First select the carrier.

2. Then check the Create Customs Docs box.

customs1.png

 3. Disable the POPUP BLOCKER for your browser:

Instructions for Chrome:

https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en

Instructions for Firefox:

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings

 

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