If your SupportSync account is older than 11/2018 and you wish to use Custom Fields on the Portal, you'll need to edit the CSS file in Portal Settings.
1. Go to Settings - Customer Portal
2. Choose "CSS" as the element to change
3. Insert the following before the "FORM" element:
/* CUSTOM FIELDS DISPLAY
----------------------------------------------------*/
.cf-span
{
display: inline-block;
padding: 5px 14px;
margin: 0 10px 5px 0;
border-radius: 5px;
background-color: #f0f0f0;
}
.cf-span label
{
margin-right: 5px !important;
width: auto !important;
text-align: left !important;
}
.cf-span span
{
margin-right: 0;
}
.form .checkBox label
{
font-weight: 600;
width: auto;
text-align: left;
display: inline-block;
margin-left: 5px;
}
4. Click SAVE to publish the new CSS file.
5. NOTE: You may need to clear your browser cache to see the changes.
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