We are currently experiencing an outage. We're aware of the problem and are working to fix it.
Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.
FedEx Shipping Error: "ERROR: [1000] Authentication Failed."   [Click here for latest info]

Custom Fields & Views

Future related features will include (in order of development): 

- Add custom fields to email templates

- Add custom fields to Zendesk and Freshdesk apps

- New feature: Custom reports and CSV downloads

- Custom Charts

- Import Custom Fields

Check out the following video to get an overview of how we've implemented custom fields and views so far:

 

This video shows new features for Test Entries:

 

Have more questions? Submit a request

Comments