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HardError:[120301] Missing or invalid ship from attention name.

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Jeff Kolyer
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This error indicates that the Recipient field is too long.

The Max Length is 35 characters. 

To Fix:

1. Click on Edit to change the address.

Shipping1.png

2. Shorten the Recipient field to 35 characters.

Shipping2.png

Also: 

 

"HardError:[120301] Missing or invalid ShipTo attention name."

 

HardError:[120302] Invalid ShipFrom AddressLine1.

 

HardError:[120303] Invalid ShipFrom AddressLine2.

 

For an outgoing shipment, the Recipient info for the Ship From address is probably too long. UPS has a limit of 35 characters for this. 

 

To fix, try shortening the recipient information on the address.

 

For a Prepaid Return Label, this applies to the Return Center recipient. 

 

 

 

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