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FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.

"Authorization failed" error in Zendesk app

This error is probably the result of an error in the Domain Setting of the Zendesk app. 

Go to Admin (Gear Icon), Apps - Manage, and click the Settings menu item for the app. 

SupportSyncTest_-_Agent__2_.png

Then, enter your SupportSync domain and click Update. 

SupportSyncTest_-_Agent__3_.png

 

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