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"Authorization failed" error in Zendesk app

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Jeff Kolyer
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This error is probably the result of an error in the Domain Setting of the Zendesk app. 

Go to Admin (Gear Icon), Apps - Manage, and click the Settings menu item for the app. 

SupportSyncTest_-_Agent__2_.png

Then, enter your SupportSync domain and click Update. 

SupportSyncTest_-_Agent__3_.png

 

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