We are currently experiencing an outage. We're aware of the problem and are working to fix it.

[Click here for Latest Info on Service Outages]

Recent Service Interruption on 2/4/2025: We are currently functioning normally.

[Click here for Latest Updates on Service Interruptions]

Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.
UPS Shipping: Action Required for your Account. UPS Now Requires OAuth 2: [See Latest UPS Setup Instructions]
FedEx Shipping Error: "ERROR: [1000] Authentication Failed."   [Click here for latest info]

Payment Methods

When you request a subscription for a SupportSync plan you will receive a link via email to PayPal that reflects the plan and term that you selected. Within PayPal you have the option of paying via PayPal OR the credit card of your choice.

If you need to make changes to your payment method, please log into your PayPal account to make the changes. SupportSync cannot access our clients private PayPal accounts.

 

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