We are currently experiencing an outage. We're aware of the problem and are working to fix it.

[Click here for Latest Info on Service Outages]

Recent Service Interruption on 2/4/2025: We are currently functioning normally.

[Click here for Latest Updates on Service Interruptions]

Maintenance Alert: SupportSync will be performing scheduled maintenance on 12/16/2023 between 11PM and 12PM PST. During this time period, SupportSync may be unavailable.
FedEx is currently experiencing an outage. They're aware of the problem and are working to fix it.
UPS Shipping: Action Required for your Account. UPS Now Requires OAuth 2: [See Latest UPS Setup Instructions]
FedEx Shipping Error: "ERROR: [1000] Authentication Failed."   [Click here for latest info]

Zendesk App Release Notes

Avatar
Jeff Kolyer
Follow

 

2.2.6    9/29/2021

- Fixed: FedEx tracking link updated to match change by FedEx.

 

2.2.5    6/15/2021

- Fixed: UK address issue during address auto-complete where city not filled in.

- Fixed: Mexico states not selected during address auto-complete.

- Fixed: Custom Fields that are required did not require selection in app.

- Fixed: The app will no longer display the SN field when not tracking Serial Numbers. 

- Added: Date Picker for custom date fields.

- Added: The Zendesk app will remember the previous Action value (Repair/Replace) similar to native app. 



Have more questions? Submit a request

Comments