General
Videos
- Creating your first Product Return
- Processing your first Product Return
- Shipping your first Product Return
- Styling the Customer Portal
- Product Setup and Import
- Full Demo - A Tale of Superior Service
Knowledge Base
- ★ Setting up FedEx Shipping
- ★ ERROR: [1000] Authentication Failed.
- ★ Data Erasure Requests
- ★ About Serial Number Tracking & Testing
- ★ How do I setup a custom email address for notifications?
- Yahoo Blocking SupportSync Emails
User Guides
- Understanding Return Status Flow
- Admin User Guide
- SupportSync User Guide
- Returns Processing User Guide
- Integrated Shipping User Guide
- Zendesk Return Status Flow