Knowledge Base
- HardError:[120301] Missing or invalid ship from attention name.
- [111106] Unsupported country or territory specified..
- What shipping services support Saturday Delivery?
- ERROR: [775] Special Service SATURDAY_DELIVERY is not allowed.
- ERROR: [879] Airbill is not allowed for Origin Country.
- About Report Types
- How to use the SupportSync API
- Can SupportSync Print UPS End of Day Report?
- UPS International Shipping Labels
- Error: [12101] The Certified Intermediary’s account number is invalid.
- Custom Fields & Views
- CSS Changes for Custom Fields on the Portal
- About Custom Fields
- UPS Error: AuthenticationError [250002]
- Changing the Return Center for a Return or Parts Request
- Generating Customs Docs / Commercial Invoice
- Zendlesk App Permissions and Shipping Options
- Label Printing Software and Issues (Pre-4/1/2020)
- Auto Process
- HardError:[120502] InvoiceLineTotal MonetaryValue must be greater than 0.
- Change CSS for Message Boxes on Portal
- Error: "[1001] Missing or invalid element: FromPhone."
- Emails don't show up in GMAIL
- HardError:[120121] The shippers shipper number...
- How to create Zapier Private App for SupportSync
- Forms hang and become slow when inputting data
- How to send surveys via Zapier and SurveyMonkey
- File format is not valid for Products import
- How to notify the team when a Case, Return or Parts Request is created, received, etc.
- How to open shipping labels in PDF format