Knowledge Base
- Change the Email Template for certain Products
- How to print a label for the shipping dept and include a return label for customer in the box
- Warranty Tracking on the Product Level
- New Feature: RMA# Barcode on UPS Labels
- Change the Logo Link / Add Javascript to the Portal
- Network Printer Support
- Label Printing Software and Issues
- Multiple Prepaid Labels per Return
- Payment Methods
- Issue with SupportSync Zendesk app 12/11/2019
- "Authorization failed" error in Zendesk app
- Language Options
- Can Return Types be Customized?
- Adding Multiple Products to a Return (RMA)
- ERROR: [868] Service is not allowed.
- Removal of Zendesk Apps framework v1
- ERROR: [8262] ELECTRONIC_TRADE_DOCUMENTS is not allowed for the origin/destination pair.
- Using Endicia with SupportSync
- HardError:[120801] Address Validation Error on Shipper address.
- HardError:[120301] Missing or invalid ship from attention name.
- [111106] Unsupported country or territory specified..
- What shipping services support Saturday Delivery?
- ERROR: [775] Special Service SATURDAY_DELIVERY is not allowed.
- ERROR: [879] Airbill is not allowed for Origin Country.
- About Report Types
- How to use the SupportSync API
- Can SupportSync Print UPS End of Day Report?
- UPS International Shipping Labels
- Error: [12101] The Certified Intermediary’s account number is invalid.
- Custom Fields & Views